The idea of Ford not coming forward and acknowledging known problems with the owners of thier vehicles pisses me off. (please excuse my language)
If a person buys a vehicle and keeps it for several years then has problems that Ford knew about in the first place, that individual has to pay to have it repaired That's just not right morally.
I'm just thankful that there's folks willing to post information on the web sites like this one, and share issues such as this.
Last edited on Wed Jun 9th, 2004 03:08 pm by mchedd
mchedd wrote: The idea of Ford not coming forward and acknowledging known problems with the owners of thier vehicles pisses me off. (please excuse my language)
If a person buys a vehicle and keeps it for several years then has problems that Ford knew about in the first place, that individual has to pay to have it repaired That's just not right morally.
I'm just thankful that there's folks willing to post information on the web sites like this one, and share issues such as this.
Well, I can in a way, see your point of not liking the whole idea of Ford not coming forward...however, Ford is not the only automobile manufacturer who does this.
It is common practice in not only the automotive industry, but all corporate entities to avoid divulging information that does not have a priority status and is not a threat to the public. In otherwords, they don't want the bad stuff or mistakes they may have made come to light if they are not life threatening.
I've worked in the corporate sector as well as automotive and other industries where administration & executives evade questions and "Accidentally forget" to divulge minor information to the public. It becomes an ethical situation and unfortunately, ethics tend not to have a place in Corporate worlds.
I agree, that if I have an issue with a part that has/had a TSB out on it and it failed after my B2B warranty expires, ethically and in your comment "morally" it's not right, but as I said...it's the bottom line and companies need to turn profits for their investors.
I can also add how frustrated I am with the differences in ethics at individual dealers! Many of you remember my fight about my rear bumper wrap being incorrect and flawed from production. I had to go to 3 dealerships before I found one that said, "Oh ya! That's definitely an engineering flaw and I'll order that up for you and have it painted right away." The first place I went (Rowe Ford in Westbrook, ME) told me I'd have to pay for the paint and labor (half of the cost) to do the work...funny how another dealer was able to do this under warranty.
Anyway - it is something many ppl. don't do and I am always pushing it - in all situations in life, you must be pro-active. If you don't like something and you complain about it, without doing something about it...you are stuck with what you have and the person or entity which made that experience or product terrible for you will not know and keep on passing it onto the next person.
____________________ Get in, Sit down, Shut up and HANG ON!
Well, the ones that would effect me in any way are within the bumper to bumper - which I recently rolled right through.
